**Return Policy for Veenuskart.com**

 

We at Veenuskart strive to provide the best shopping experience possible, and your satisfaction is our priority. If for any reason you are not satisfied with your purchase, we’re here to help with our straightforward return policy.

 

1. **Eligibility for Returns**

   - **Return Window**: You have **7 days from the date of delivery** to initiate a return.

   - **Condition**: Items must be unused, unwashed, and in the same condition as when you received them. They should be in the original packaging, with all tags attached.

   - **Non-Returnable Items**: Certain items are not eligible for return, including:

     - Customized or personalized items

     - Items marked as "Final Sale" or "Non-Returnable"

   - **Damaged or Defective Items**: If your item arrives damaged or defective, please contact our support team immediately with details and photos, and we’ll assist with a replacement or refund.

 

2. **Return Process**

   - **Initiate a Return**: To start a return, visit our Returns Center on veenuskart.com or contact our customer service team at spport@veenuskart.com

   - **Return Shipping**:

     - **For Defective/Damaged Items**: We will cover the return shipping cost.

     - **For All Other Returns**: Customers are responsible for return shipping costs. We recommend using a trackable shipping method.

   - **Return Authorization**: Once your return is approved, you will receive a Return Authorization (RA) number and instructions on how to send your package.

 

3. **Refunds**

   - **Processing Time**: Refunds are processed within **10-15 business days** of receiving your returned item.

   - **Refund Method**: Refunds will be issued to the original payment method. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or payment provider.

   - **Partial Refunds**: In cases where the item shows signs of use or is not returned in original condition, only a partial refund may be provided.

 

4. **Exchanges**

   - We offer exchanges for selected items only. Please initiate an exchange by contacting our support team within 7 Days. If your desired item is unavailable, we will issue a full refund for the returned item.

 

5. **Customer Support**

   - For any questions or further assistance, reach out to us at support@veenuskart.com or call us at +91 4524065419